Terms of Service

The University of Nevada, Reno reserves the right, at its sole discretion, to change, modify, add or remove portions of Terms of Service agreement, at any time. It is your responsibility to check these Terms of Service periodically for changes. Your continued use of the Site or Harvesting/Processing Services following the posting of changes will constitute acceptance of and agreement to the changes.

Please read these Terms of Service (“Terms”, "Service", “Terms of Service”) carefully before using this website or submitting harvest/processing request (the “Service”) performed by Wolf Pack Meats, University of Nevada, Reno (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. You must agree to be bound by the terms and conditions presented herein as a condition precedent to using any of our services. If you disagree with any part of the terms then you do not have permission to access the Service.

• Livestock are to be dropped off during business hours (7am - 3pm) the day prior to harvest.  A current brand inspection is required for all cattle.
• Failing to drop off the approved number of animals will not change harvest fees. For example, if a request for 5 animals is approved, but only 4 are dropped off, harvest fees for 5 animals will be due.
• Harvest fees must be paid at the time the animal is scheduled.
• Harvest fees will be refunded only when harvest appointments are cancelled at least 4 weeks prior to the appointed drop-off date.
• No animals beyond the number approved may be dropped off without prior approval from Wolf Pack Meats management.
  
• When dropping animals off, livestock must be unloaded under supervision of a Wolf Pack Meats employee or designee.  Animals must be unloaded in a manner consistent with good animal welfare practices.
• Offal may be retained during harvest on behalf of the customer, but cannot be guaranteed.
• Meat must be picked up no later than 5 days after being notified that the order is complete.  Failing to pick up product within this time period will result in storage fees.
• Storage fees will be charged on a daily basis per carcass.
• Cut instructions must be provided at the time the animals are dropped off.  If instructions are ambiguous, we reserve the right to make cut decisions on behalf of the customer in order to maintain an orderly workflow.
• We cannot guarantee to process within a particular window (hang time).
• We cannot guarantee a particular fat percentage in ground products (e.g. 80/20 ground beef).
• Packaging choices are at the discretion of the packaging team and may be changed without notice.
• Any claims of poor workmanship or lack of adherence to cut instructions must be made prior to the product leaving Wolf Pack Meats.  Claims made after the product has been picked up cannot be honored.